Do you want to know how to charge more for your services without adding loads more to the packages you currently offer? I got you. As service providers, we all hit a wall in business where our capacity is maxed and our choices are to either magically find an extra few hours at the end […]

The client onboarding process is a crucial time for you as an online service provider to show your client that they made the right choice in hiring you. And even the smallest personal touches make all the difference. Plus, your onboarding process sets the tone for what working with your business will be like for […]

It’s all fun and games running your own business until you reach a point where you need to have those not-so-fun, extra difficult conversations with a client. (What do you mean I can’t just ignore the problem until it goes away?!) Don’t worry, because not only will every business owner at one point or another […]

Whether your goal is client retention or new referrals, improving your client experience is a must!

Every successful virtual assistant business does these 4 things.